Affordable Insurance Solutions
Jack Boyd, Broker
Health, Life, Disability, Dental, Long Term Care,
Medicare Supplements, Medicare Part D
C 386-503-6075, F 386 445 0917
This testimonial letter is written for Mr. John Bucca of First Coast Air. John performs seasonal maintenance on our heating and air conditioning units in our Palm Coast, FL home.
For several years, our digital thermostat has given us periodic trouble. Quite often it would not maintain the selected settings for different times of the day and it would frequently default to settings not programmed as well as settings inappropriate for the season. On Friday night, May 11, the unit froze at 68 degrees. It was evident that it was time to replace the unit with one that was easier to manage.
I called John on Saturday with the intention of making an appointment with him for the coming week. Even though John was preparing for family visitors for later that day, he offered to come over immediately to install a new thermostat. He assured me several times that his visit to our home would not be an imposition for him, so I agreed for him to come by whenever he had time. John lives near us in Palm Coast and was at our home in 10 minutes.
John installed a thermostat that is simple to use and meets our system requirements. He did so in less than 15 minutes. He instructed me as to how to use the new unit and did not charge me a higher rate for a weekend call.
This is the kind of honest, reliable, rapid response service for which John Bucca is known. I will continue to use John whenever I need help with my heating and air conditioning units or systems, regardless of the size of the job. John is knowledgeable, reliable and honest. I will continue, enthusiastically and without hesitation, to refer John to anyone who may need his professional assistance.
Thank you, John, for going out of your way for us on Mother’s Day weekend.